Forum Discussion
The FSLogix 2201 Public Preview is now available
SteveDMSFT I think we found another issue with this release of FSLogix. This particular issue is a QA environment that FSLogix was upgraded to the TP release. It's a Windows 2012 R2 shared environment (also Citrix 1912 LTSR CU4).
In the FS Logix Event Logs we are now seeing Event ID 26:
Injection failed. [OUTLOOK.EXE] (Access is denied.)
Sessions are now locking up/freezing as a result when affected users are using Outlook.
Joe
- DBR14Feb 08, 2022Iron Contributor
jshonk we've seen issues like that prior to this release. I've been in a dog fight with MSFT support where our AVD hosts with or without 16 users on the host will go to a screaming crawl. 30-60 sec just to launch edge. I see a lot of errors like what you are referencing with Excel and Outlook and then if the user logs off their VHD gets stuck and occasionally I can only dislodge them by rebooting the server. Other times the powershell script works.
- rchan1910Feb 09, 2022Copper Contributor
DBR14 We've had that AVD host performance issue you described a couple of times. when we contacted support they basically tell us to increase VM size which makes absolutely no sense if it happens when 0 users are logged on.
I didn't make the connection that this could be Fslogix related.- DBR14Feb 10, 2022Iron Contributor
We can't get ANY file section to open inside of Teams AVD right now. However if I blow away Teams from Roaming Appdata inside the Microsoft folder, then relaunch Teams IT WORKS! BUT.. If I close Teams entirely and relaunch its broke again.
As for the performance part rchan1910
MSFT told us we had too many processes running on our VMs today and thats why its crashing, I think its BS, but Im going to reduce our load by 20% and see. I still think AVD+Fslogix is a beta product stack and we're all just eating the cost to test. Said our memory was running out, even though I've never seen it go above 70%.SteveDMSFT is there any known issues with Fslogix latest GA release that would be causing Teams issues where file list inside of teams just never load and do this? Deleting appdata within the fslogix profile fixes it. But as soon as we close teams and relaunch or a user logs out and back in, wham broke again unless you rinse and repeat. It HAS to be a Fslogix issue at that point.
- SteveDMSFTFeb 02, 2022
Microsoft
Thanks for reporting that issue jshonk. Would you mind opening a support tocket so we can investigate the root cause?