Forum Discussion
Technology is a flat out lie according to Azure support
Interesting,
That shows you how well the support staff are trained at Azure. They do not understand or even know their own technology , but yet, Microsoft has people with absolutely no knowledge of Windows supporting this new emerging technology which is really a shame. They should be engaging customers and providing inspiration in which they could even drive further revenue through excellent support.
Imagine, you call the Worlds leading cloud service provider, and you are greeted by a top notch support professional well versed in the technology they are supporting. They then even offer insights to the technology or provide common pointers that may lead a customer to perhaps order more services. Or, simply by providing the Worlds best in class technical support, IT administrators around the world who drive decisions in technology would recommend a Microsoft cloud solution as the number 1 choice.
Glad to hear this is not all a Lie and only hope that Microsoft support one day becomes the Worlds best in class support to match its best in class cloud services!
Larry Casey : We are sorry you were running into this issue. Let us know which support channel you have used so we can follow up with the support team responding to you. NOTE: Windows Virtual Desktop is in preview and support cases are not handled yet.
Windows 10 multisession is available with Windows Virtual Desktop and can host multiple users. Deployment guidance and troubleshooting is available here in our documentation: https://aka.ms/wvdpreview .
Please verify if you are using the right image - see first section here in our troubleshooting guide. https://docs.microsoft.com/en-us/azure/virtual-desktop/troubleshoot-set-up-issues.
Other than that I recommend to walk through the set-up steps and make use of diagnostics which can give information in case the VM is not correctly set-up with the service.
If you can’t resolve the issue with more details on your problem description.