Forum Discussion
Teams in WVD does not show WVD Optimized
Have uninstalled teams and reinstalled using the msiexec command. Have logged out and back in. Have deleted app data locations and have cleaned the registery. Have removed Office and reinstalled with Teams excluded. Have installed Web RTC msi and used repair.
Teams is on the correct version but it will not show WVD optimised.
It is bizarre.
Hey elliottchandler ,
First of all just double check that you have followed everything here -
So the key things are:
1) You have created the IsWVDEnvironment registry key
2) You are using the correct command line - msiexec /i c:\install\Teams_windows_x64.msi /l*v c:\install\Teams.log ALLUSERS=1 ALLUSER=1
3) WebRTC is installed
4) Visual C++ is installed
Double check all that and let us know how you get on!
I have followed the documentation you mention in addition to the Microsoft one on the subject.
I have tried variations of the uninstall and install of Teams with no success.
Elliott
I am seeing the same issues with a new WVD build with the Windows 10 multisession 2004 + M365 App as well. I even had an issue getting the Teams to install with the IsWVDEnvironment key created, so I had to create a Citrix key. I also found out the WVD optimization broke after updating one of the windows 10 session host to 2004, and I had to remove/reinstall the WebRTC program to get it to work again. There is still something weird with 2004 I think.
I have just finished deploying a new WVD Pool and still the same issue. The Pool was built from a Golden Image that has Microsoft Office Pro Plus installed but without Teams. Followed the documentation again from Microsoft and still no sign of the WVD Optimised in the banner. This is so frustrating.
I have a support request open with Microsoft but I don't have a lot of confidence at the moment.
