Forum Discussion
Started a few days ago at most: Agent on Session host no longer communicates properly with WVD
- Aug 15, 2019
ClearForward Thanks for reporting the issue. This is service side issue and we have fixed it few minutes back. Can you please verify if it working now. We would like to further investigate if that's not the case. Thanks.
Johan_Eriksson I'm having what I think is a related issue. Our setup is also from May 2019, and in the last 48 hours we're having constant issues.
Ever since our virtual desktop VMs auto-updated to Remote Desktop Services Infrastructure Agent 1.0.1006.2006, they keep falling into a bad state of "NoHeartbeat" after only a few minutes. When the VMs first boot, the status is "Available" and "LastHeartBeat" reflects the time of boot. We're able to connect to the pool without issue and can maintain sessions, but cannot start new sessions because the status changes to "NoHeartbeat".
If an admin restarts the "RDAgentBootloader" service, the status changes to "Available" and "LastHeartBeat" reflects the time of the service restart.
For reference, I am checking on the status of the pool with the "Get-RdsSessionHost" cmdlet.
- GuyPaddockAug 15, 2019Brass Contributor
- GuyPaddockAug 15, 2019Brass ContributorThis was from a screenshot I took right before implementing the workaround that restarts the RD Agent Bootloader every 1 min.
- solojiAug 15, 2019Copper Contributor
I am also having this issue, screenshot of the rdsSessionHost, working yesterday failing today. I ahve tried rebooting the desktops.