Forum Discussion
Dfalz01
Feb 17, 2026Copper Contributor
SSL_ERR_CREDENTIAL_PROMPT_FAILED_WITH_CO_E_SERVER_EXEC_FAILURE (15623)
Need help with the following issues on AVD. What could be causing these issues?? My users seem to get the error when they try to sign on.
1 Reply
The error SSL_ERR_CREDENTIAL_PROMPT_FAILED_WITH_CO_E_SERVER_EXEC_FAILURE (15623) encountered in Azure Virtual Desktop (AVD) is generally indicative of a failure in the credential prompt process during user authentication. It may be a chance that the problem was introduced by certain Windows security updates, which interfere with the Remote Desktop credential handling mechanism.
https://learn.microsoft.com/en-us/answers/questions/5677074/login-issue-in-avd
https://simplysecuregroup.com/microsoft-january-2026-security-update-causes-credential-prompt-failures-in-remote-desktop-connections/