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PaulStirling's avatar
PaulStirling
Iron Contributor
Jan 22, 2023

Some Session Hosts became unavailable this morning

We have 11 SH in Australia East location running for 1 year. This morning 2 out of the 11 became unavailable and all 12 user sessions on each SH disconnected. Users could no longer get in on those ...
PaulStirling's avatar
PaulStirling
Iron Contributor
Jan 25, 2023
So far we have found this behaviour only occurs when users connect using the AVD client on HP Laptops. Some how when any user logs in from there, it breaks the SH and kills all sessions. Sometimes it deallocated, sometimes not. Users have to log in again fresh. We have mostly surface pro's and it doesn't happen from there. All devices have same AVD client version This has previously not been an issue so trying to pin point if it's patch version or something else. have fed back to Microsoft so will keep you posted.
  • AndreasJ5325's avatar
    AndreasJ5325
    Copper Contributor
    Feb 07, 2023
    What model of HP is it? We have the same issue with x360 EliteBooks.
    • Boffen2000's avatar
      Boffen2000
      Copper Contributor
      Jan 29, 2024

      AndreasJ5325 

      Hi, did you find a solution to this?
      We have similar errors, so I'm very interested if you get any further?

       

      Thanks

    • PaulStirling's avatar
      PaulStirling
      Iron Contributor
      Feb 08, 2023
      Probooks each between 2 and 4 years old. Fully patched, win 10, latest client. Same setup and network as other devices. Super confusing.

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