Forum Discussion

PieterWigleven's avatar
PieterWigleven
Icon for Microsoft rankMicrosoft
Jun 01, 2020

(Solved) Investigating issue with Windows 10 Enterprise (multi-session), version 2004

Microsoft has recently released Windows 10 Enterprise (multi-session), version 2004, also known as the Windows 10 May 2020 Update.   Three images are offered to Windows Virtual Desktops customer...
fmartel's avatar
fmartel
Brass Contributor
Jun 01, 2020

I managed to upgrade our infrastructure, but my customers and my lab could replicate a service hang of Termserv during the install process at 76%. (which cause obviously an outage for these specific servers). Our internal server is running 2004 but I got a RDPBASE.DLL crash a few minutes ago. Could it be related to agent upgrades on your side? I dont really feel that 2004 is reliable to be used as a mutli-session service.

 

Nom de l’application défaillante : svchost.exe_TermService, version : 10.0.19041.1, horodatage : 0x7f0c4c00
Nom du module défaillant : RDPBASE.dll, version : 10.0.19041.84, horodatage : 0x5ef881e2
Code d’exception : 0xc0000005
Décalage du défaut : 0x0000000000048c3b
ID processus défaillant : 0x4f0
Heure de démarrage de l’application défaillante : 0x01d6380454ce2de9
Chemin de l’application défaillante : C:\WINDOWS\System32\svchost.exe
Chemin du module défaillant : C:\WINDOWS\system32\RDPBASE.dll
Code de rapport : f5e255e4-c58d-4bd8-afee-9caa45e4bbc9
Nom complet de l’ensemble défaillant :
ID de l’application relative à l’ensemble défaillant :

  • PieterWigleven's avatar
    PieterWigleven
    Icon for Microsoft rankMicrosoft
    Jun 01, 2020
    Until we fix the issue described above we recommend to install the 1909 version of Windows 10 Enterprise multi-session. I'm not sure if this issue is related, please let us know once we resolve this issue and we can take a look - it will require more debug/log information and probably a CSS case. Thanks!

Resources