Forum Discussion
Sign in failed. Please check your username and password and try again (AVD)
A user is not able to login to any AAD joined Azure Virtual Desktop, getting user/password error. 1. I have reset his password multiple times. 2. Access has been granted and confirmed as everyone...
About the posted error, "Sign in failed. Please check your username and password and try again", double-check your role assignments. If your session hosts' virtual machine(s) is "Microsoft Entra ID joined", ensure that you have assigned the following two roles at the Resource Group level:
1. "Virtual Machine User Login" - assign this to the AVD users (or Users' group)
2. "Virtual Machine Administrator Login" - assign this to the AVD admins (or Admins' group)
Also, ensure your desktop application group is associated with the two personas (users & admins groups).
Something I noticed is that MFA conditional access (CA) policy does not affect the AVD sign-in. At least in my case.