Forum Discussion

Brass Contributor

Jun 09, 2020

Solved

Sessions not working in ARM

Hi, Is it only for me that user sessions in not working in WVD ARM? All sessions is displayed as either "Unknown (Active)" or "Unknown (Disconnected)" for all users except my administrator user ...

Soo Kuan Teo
Jun 15, 2020
Thanks for the confirmation. This is a known issue when VM and hostpool location is different. We'll be fixing the issue.

James Bliss

Copper Contributor

Jun 10, 2020

same for me

Soo Kuan Teo

Microsoft

Jun 11, 2020

Where is your VM and hostpool location? can you please check is your VM location different than your hostpool location?

Raaert
Brass Contributor
Jun 11, 2020
Hi,

Hostpool is in US, VMs is in West Europe.
- PavithraT
  Microsoft
  Jun 16, 2020
  Raaert Could you check if this is still being seen in your environment? We rolled-out a deployment but since we cannot repro this, your feedback would be important for us to validate. If possible, also validate using PS.
  - Raaert
    Brass Contributor
    Jun 17, 2020
    PavithraT
    
    And here you have screenshots where my admin user is displayed correctly in the portal - and it shows the UPN in powershell ->
    
    Screenshots are cut to not display the rest of the UPN/mail : )
- Soo Kuan Teo
  Microsoft
  Jun 15, 2020
  Thanks for the confirmation. This is a known issue when VM and hostpool location is different. We'll be fixing the issue.
  - Raaert
    Brass Contributor
    Jun 15, 2020
    Is it also a known bug that with multiple WVD servers, when users disconnect and reconnect, they may end up on the other server - which means theyre logged on multiple times on multiple servers simultaneously?