Forum Discussion
p_chan784
Apr 23, 2021Copper Contributor
Session count discrepancy
Hi, We have a host pool with two sessions hosts. They are set to a maximum limit of 4 sessions each and depth-first. A user with the same UPN and session number shows up twice in the session list....
StevenR
Apr 23, 2021Brass Contributor
There is a Group policy to limit users to single session. If you don’t set what can happen when there window closes and they reconnect it connects as a separate second session.
p_chan784
Apr 26, 2021Copper Contributor
Thanks Steven. A few months ago I asked about that specific GPO when we were first setting up the host pools with a Azure consulting firm (a leading Azure services firm) and they said it was not needed in WVD because the load balancer will tie session state into an individual pool allocation. I tested this with logging into a VM via rdweb, closing out the browser, verifying that I show up as disconnected in Azure, starting up the browser and logging into rdweb and the VM again. It connected me back to my previous session. In the list of users, it showed this one user as having the same session number (although listed twice) so I am wondering if this is an issue with Azure reporting it incorrectly or if there really was something up with the user being connected to a different session.
- StevenRApr 26, 2021Brass ContributorHi, I find found in my testing stage that without it it was a bit of a lottery as to how it responded and the gpo just makes it work as you want so for how difficult it is to enable I don’t see why you just would t do it rather leave it to chance. Like wise temp profiles are a lottery and they give you an option to not login with a temp which makes more sense from a service side to stop as when a user logs on with a temp it causes more damage long term than if they never get on.
- p_chan784Apr 26, 2021Copper ContributorHi Steven, my last reply did not fully include what I was going to do - so sorry for not including that. I will be looking to add the "Restrict Remote desktop services users to a single remote desktop services session" GPO but I was wondering about the same session number issue. It seems the temp profile you mention could definitely be the reason for that.
- StevenRApr 26, 2021Brass ContributorIt’s all a bit of belt and braces and another thing that may also help is forcing user log offs when either not active or disconnected after a period of time which may help the issues but also keeps costs down as you won’t have as many seats taken which in turn will mean vm’s go offline more frequently and even less likely to have the session issues. It’s not a perfect solution still so many bugs but there are things you can do to make the service desk quieter.
- StevenRApr 26, 2021Brass ContributorYou should have come to my company 😂