Forum Discussion
JohanLindholm
Nov 16, 2022Copper Contributor
Remote Apps stops responding / Users feed becomes an unresponsive Full Desktop.
Hi, Some of our customers using AVD with Remote Apps has been experiencing problems with Remote Apps stops working and the users gets an unresponsive full desktop experience. After an in-depth ...
JohanLindholm
Dec 05, 2022Copper Contributor
Hi, did you remove the old SxS-stack versions under Control Panel - Programs?
Stop the service via Powershell (admin) Stop-Service RDAgentBootLoader.
Uninstall the SxS Stack under Control Panel - Programs.
Install the new SxS Stack version provided to you.
Reboot the AVD machine.
Stop the service via Powershell (admin) Stop-Service RDAgentBootLoader.
Uninstall the SxS Stack under Control Panel - Programs.
Install the new SxS Stack version provided to you.
Reboot the AVD machine.
shaaric
Dec 05, 2022Brass Contributor
I do see we still have the correct sxs stack version on the machines still but the avd connections are using the previous version (can see in wvdconnections table) - odd
- JohanLindholmDec 05, 2022Copper ContributorI would recommend uninstalling past versions.
You can verify the current version with the "qwinsta"-command,- shaaricDec 05, 2022Brass Contributoryes, thank you - I do use the qwinsta command and it shows the 300 version being used now and the 350 is still installed. I know they typically keep 3 versions on the machines, we don't usually remove the older ones - any idea why all of the machines would pick up the older version today?
- ReneMPDec 05, 2022Copper Contributor
shaaric We are seeing this mainly with our published apps, it looks like a combination between Outlook and a Java App.
All our AVD's have the same versions, but not all customers experience this behaviour.
Memory dumps of AppCrash: rdpinit.exe show [0xf] KERNELBASE!TerminateProcessOnMemoryExhaustion + 0x1af