Forum Discussion
JohanLindholm
Nov 16, 2022Copper Contributor
Remote Apps stops responding / Users feed becomes an unresponsive Full Desktop.
Hi, Some of our customers using AVD with Remote Apps has been experiencing problems with Remote Apps stops working and the users gets an unresponsive full desktop experience. After an in-depth ...
JohanLindholm
Dec 05, 2022Copper Contributor
Hi, did you remove the old SxS-stack versions under Control Panel - Programs?
Stop the service via Powershell (admin) Stop-Service RDAgentBootLoader.
Uninstall the SxS Stack under Control Panel - Programs.
Install the new SxS Stack version provided to you.
Reboot the AVD machine.
Stop the service via Powershell (admin) Stop-Service RDAgentBootLoader.
Uninstall the SxS Stack under Control Panel - Programs.
Install the new SxS Stack version provided to you.
Reboot the AVD machine.
shaaric
Dec 05, 2022Brass Contributor
we didn't remove it manually, we just get the updates via the agent. We had the fixed version last week and today we are seeing the previous version back again. Have a ticket with Microsoft that I reopened, but wondered if anyone else has seen the old version come back? our host agent version is 1.0.5555.1010_hostfixprodR1 - which was the same agent version shown last week with the 350 stack version. Not sure why the stack version went back, but seeing it from multiple VM's/hostpools
- JohanLindholmDec 05, 2022Copper ContributorOk, I see.
We haven't seen any automated rollback.
We manually installed the latest SxS version on the customers experiencing the issue.
Are the affected customers in a validation environment?