Forum Discussion
Remote app windows like outlook in azure virtual desktop are not displaying on screen correctly
For the past few weeks users have had issues with new pop up windows in office apps not displaying on screen. This is mostly in the remote app view. For instance I can be looking at my inbox in outlo...
- This is a workaround not a solution. This is happening to everyone every time regardless of if they had changed to a dock with monitors vs just a single monitor the whole time.
Here's what (mostly) fixed it for our app, wanted to share with you...Set "Use Advanced RemoteFX Graphics for RemoteApp" group policy setting to "Disabled"
Seems like our app no longer supports Advanced graphics...perhaps a recent Win update affected it?
Might be worth to test in your environment. The issue is still occurring randomly but seems to be happening less.
Introduction"Use Advanced RemoteFX Graphics for RemoteApp" on Windows Server 2012 and up. This setting enables applications published to RemoteApp to use advanced graphics features. By default, this setting is set to "Not Configured" which will enforce the setting. Some applications do not support these graphics features, causing issues with the way the application/page is loaded through a PSM session with RemoteApp.
Step-by-step instructionsWhen adding a Code Sample, please choose the 'Normal (DIV)' formatting, in order to avoid text glitch over the page borders1. On the PSM server, run gpedit.msc
2. Expand to Computer Configuration > Admin Templates > Windows Components > Remote Desktop Services > Remote Desktop Session Host > Remote Session Environment
3. Set "Use Advanced RemoteFX Graphics for RemoteApp" to Disabled- Thanks that does seem to fix the issue but unfortunately breaks some other functions but this might be the lesser evil for the time being. What version of AVD client are you currently using? I am going to look into if we updated out client some time in the last few weeks as that's typically the issue.
