Forum Discussion
Remote app pop up window not populating fields until input is detected.
- Thanks, keep us posted here. I have a ticket open also, but we go through a 3rd party so that has been a slow deal.
We have been having the issues since April.
You can simply click on the screen or move the arrow down to populate the box but this just won't do for our staff.
We have rolled back the SXS stack to keep a version running that works and doesn't cause the blank pop-up. The one that is working is sxs221103300.
We keep the scheduled update window in a state of rotation to they don't auto update.
One of our Host Pools is a validation group so we keep that open to update weekly and testing whenever a new one is out but so far no go.
I have an open ticket but have yet to get any support and keep escalating with our MS rep.
Unfortunately we also believe not updating the stack may be causing other issues.
- Forgot to update this, but yes I met with MS support last week. Uninstalled all RD Components, had me manually remove and re-add the host to the host pool. He did point out that versions were not uninstalling and just installing versions in sequence. He gave me a registry edit that's supposed to disable the updates, but I have this in our QA environment but it didn't work. Thank you for pointing out the SxS stack that actually works, I'll have to see if that works for us too. Manually moving the update setting out each week sounds like a hassle... I suppose that's what needs to be done for now.
The Remote Desktop Client sets up a connection with the AVD session host, so the Remote Desktop Client version dictates the stack version. The AVD session host has the last two stacks installed.
Using quser in cmd/ps you can see under the sessionname of the users which SxS they are using seeing you can correlate the name with the installed Azure Sxs Stack.
