Forum Discussion

FinTechSean's avatar
FinTechSean
Brass Contributor
Mar 17, 2020

WVD Gateway Performance Issues?

Hey Everyone,   We have been chugging along just fine with our WVD installation. All of our users are remote at this point, due to COVID-19 and everything had been fine. This morning, around 9:30, ...
connection broker
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WVD
GuyPaddock's avatar
GuyPaddock
Brass Contributor
Mar 17, 2020

FinTechSean We're now having issues connecting. Users are frequently getting stuck at "Initiating remote connection..." and then eventually the RD client times-out.

Steve1435's avatar
Steve1435
Copper Contributor
Mar 17, 2020
This has been continuous for several hours now. I know this is a shocker, but perhaps MS should not allow additional users until they've added additional capacity.
  • FinTechSean's avatar
    FinTechSean
    Brass Contributor
    Mar 17, 2020

    Our connections seem fine at the moment, though the WVD Tenant management site is super slow.

     

    Steve1435 - unfortunately, I bet it's a lot of folks with existing pilot setups who started having people login from home this week as more people are enacting BCP plans. It would be tough to count those as  'additional users'. It probably isn't a bunch of people spinning up new tenants. in the past few days.

    • GuyPaddock's avatar
      GuyPaddock
      Brass Contributor
      Mar 17, 2020

      FinTechSean We're certainly in that "pilot to BCP" group. We started using WVD back when it was in Preview last summer (June). Now it's become mission critical in the last 24 hours.

      • FinTechSean's avatar
        FinTechSean
        Brass Contributor
        Mar 17, 2020

        GuyPaddock It certainly accelerated our timeline!