Forum Discussion

pcollins's avatar
pcollins
Copper Contributor
Oct 16, 2020

WVD and teams optimization

We have deployed a WVD pool with teams using the optimization for WVD. The camera and mic are working fine but we have a real big problem with audio and video quality. It would seem to be worse when ...
reburkea's avatar
reburkea
Icon for Microsoft rankMicrosoft
Dec 01, 2020

StevenHayes  can you please share the link to your support ticket? 

pcollins's avatar
pcollins
Copper Contributor
Dec 01, 2020

reburkea 

 

Would you like are support ticket? or do you already have this?

  • reburkea's avatar
    reburkea
    Icon for Microsoft rankMicrosoft
    Dec 01, 2020

    pcollins yes please share the support ticket

    • pcollins's avatar
      pcollins
      Copper Contributor
      Dec 01, 2020

      reburkeaThe Case number is 22410788

       

      Can i ask why you want it?

      • reburkea's avatar
        reburkea
        Icon for Microsoft rankMicrosoft
        Dec 01, 2020

        pcollins I'm the PM owner of Teams on WVD media optimizations. I can't search for just a case number, unfortunately, but if you can share a direct link to the support ticket I can make sure that my team looks at it directly. My apologies for your long wait and the lack of engagement on your ticket thus far.