Forum Discussion

Copper Contributor

Oct 16, 2020

WVD and teams optimization

We have deployed a WVD pool with teams using the optimization for WVD. The camera and mic are working fine but we have a real big problem with audio and video quality. It would seem to be worse when ...

pcollins

Copper Contributor

Nov 23, 2020

patrick-h

Only update i have is that Microsoft know it's a issue wider than just us now

patrick-h

Brass Contributor

Nov 23, 2020

pcollins Thanks for the quick reply. This is a really frustrating issue. Do you have the profile exclusions setup that are listed here: https://docs.microsoft.com/en-us/microsoftteams/teams-for-vdi#deploy-the-teams-desktop-app-to-the-vm/

pcollins
Copper Contributor
Nov 24, 2020
patrick-h

We have tried calls on the same host pool and even these are poor. It's useable if it's just one to one calls once you get more users in the call then the quality starts to be poor.
patrick-h
Brass Contributor
Nov 23, 2020
pcollins I haven't tried exclusions yet. I was hoping someone else had tried before I gave it a go.

On another note: it seems calls from WVD Teams Optimized user to WVD Teams Optimized user (same host pool) are much better quality. Have you experienced this?
pcollins
Copper Contributor
Nov 23, 2020
patrick-hThats a new document i have not seen yet or has been updated with more information. Are you using them?

I have two enviroments with exactly the same issue