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pcollins's avatar
pcollins
Copper Contributor
Oct 16, 2020

WVD and teams optimization

We have deployed a WVD pool with teams using the optimization for WVD. The camera and mic are working fine but we have a real big problem with audio and video quality. It would seem to be worse when ...
pcollins's avatar
pcollins
Copper Contributor
Oct 26, 2020

Shabazdarr 

 

Cheers i will give that a try then.

 

We have not tried Zoom or any others. None of these are optimized like teams is so would expect poor results anyway. We have a 1gb connection to azure so can't see it being client side.

Shabazdarr's avatar
Shabazdarr
MCT
Oct 26, 2020
No problem, let me know how the NSG goes
  • pcollins's avatar
    pcollins
    Copper Contributor
    Nov 24, 2020

    patrick-h 

     

    We have tried calls on the same host pool and even these are poor. It's useable if it's just one to one calls once you get more users in the call then the quality starts to be poor.

  • patrick-h's avatar
    patrick-h
    Brass Contributor
    Nov 23, 2020

    pcollins  I haven't tried exclusions yet.  I was hoping someone else had tried before I gave it a go.  

     

    On another note:  it seems calls from WVD Teams Optimized user to WVD Teams Optimized user (same host pool) are much better quality.  Have you experienced this?

  • pcollins's avatar
    pcollins
    Copper Contributor
    Nov 23, 2020

    patrick-hThats a new document i have not seen yet or has been updated with more information. Are you using them?

     

    I have two enviroments with exactly the same issue

  • patrick-h's avatar
    patrick-h
    Brass Contributor
    Nov 23, 2020

    pcollins Thanks for the quick reply.  This is a really frustrating issue.  Do you have the profile exclusions setup that are listed here:  https://docs.microsoft.com/en-us/microsoftteams/teams-for-vdi#deploy-the-teams-desktop-app-to-the-vm/

  • pcollins's avatar
    pcollins
    Copper Contributor
    Nov 23, 2020

    patrick-h 

     

    Only update i have is that Microsoft know it's a issue wider than just us now

  • patrick-h's avatar
    patrick-h
    Brass Contributor
    Nov 23, 2020

    I am having the same issue with Teams optimization.  It seems to lose sync and drop frames as the call goes on.  Any updates on this?

  • pcollins's avatar
    pcollins
    Copper Contributor
    Nov 11, 2020

    Shabazdarr 

     

    We put the NSG on but made no difference

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