Start OneDrive when using a RemoteApp in WVD

RubenGr Thanks for the update and clarification. The scenario you described would need to be further investigated by O365 support. Please file a support case for this issue.

Hi JeremyEsposito,

Sorry for the misunderstanding.,,

I try to explain our scenario again, since WVD isn't available in Europe yet we use the 2019 Remote Desktop Services to let users connect to a Windows 2019 Remote Desktop Server (RDS).

So at the beginning our their workday our users startup their ThinClient and connect to a RDS... on that server I deployed Office 365 ProPlus, Teams machine-wide Installer and the OneDrive client (using the /ALLUSER parameter).

I need this system to be as uniform as it can be, because users from multiple (federated) companies log in to this server.

All other applications (specifically for the different companies) will be published trough multiple Remote App Servers (RAS)

- Company A uses custom application A

- Company B uses custom application B

On these RAS users need to import for example some Excel files which they saved in there Documents of Desktop folders (on the RDS). So therefor I've also deployed OneDrive on the RAS environment.

So for example:

A user is logged in to the RDS and starts RemoteApp A, after it is started this user needs to import a Excel file which he saved on the RDS Desktop (in my opinion only accessible through the OneDrive client, which works fine0). So importing the Excel file from the RDS Desktop, it generates some output (for example a .txt file). The users needs to save this file and wants to use this after closing the RemoteApp. If it is saved on the RAS Desktop without the OneDrive client available it will be saved on the RAS servers desktop where the users can't get to.

The thing is, as the file is saved on the RAS (OneDrive) Desktop, the RemoteApp is closed. Coming back  on the RDS Desktop the .txt file isn't visible. I can trigger a sync by for example create a new folder on the RDS Desktop. Seconds after that the .txt file will become visible. But this isn't a workable way for these normal users.

RubenGr 

Hi JeremyEsposito,

I checked the settings of both OneDrive clients (in RDS & RAS) and they both have the backup feature enabled.

Saving a file on the RAS Desktop works fine, checking the content of my desktop online shows the newly saved file. But after closing the RemoteApp the desktop on the RDS isn't updated, this only happens after logging off the RDS session.

Logging back on the RDS session the desktop is synced and the saved file is availible. I looks like the OneDrive client on RDS won't sync since the client on the RAS did sync earlier.

To test this senario I changed the internet connection on our RAS Server so that it communicates over another ipaddress. And what do you think.... the files are synced directly to the RDS desktop.

RubenGr Thanks for the post!

It sounds like the OneDrive sync backup feature is not configured on the users RDS, and is configured on the local computer. (or vise-versa)

https://support.office.com/en-us/article/Back-up-your-Documents-Pictures-and-Desktop-folders-with-OneDrive-d61a7930-a6fb-4b95-b28a-6552e77c3057

Review this document and confirm if the OneDrive sync backup feature is configured in both environments.

Hope this helps!

Hi Guys,

I'm new here, but also experiencing similar issues with the OneDrive client in our RDS 2019 environment.

Users in our company login to a RDS session which seems to work fine, next they will start a RemoteApp (OneDrive will also start in the background of this RAS session).

As they modify and save files through the RAS session (Excel files, saved on there RAS desktop -> which is the Desktop in OneDrive), these files aren't visible in there RDS session after closing the RemoteApp.

Checking the OneDrive content on a laptop or online (https://xxx-my.sharepoint.com/personal/xxx/_layouts/15/onedrive.aspx) does show the saved file from the RAS session.

So it seems that the OneDrive client in the RAS environment is synced, but the OneDrive client in the RDS environment isn't. Opening the OneDrive application in the RDS session does trigger a sync and will make the saved files from the RAS session visible in their RDS session.

Note: We are using FSLogix technology with concurrent Profile & O365 containers, also I implemented the reg key as mentioned by racook 

Who can help me solving this sync issue between our RAS and RDS environment?

mirthrock yes,  you have to create both the key and the expandable reg value. see pic. 

racook /background worked like a champ. thanks again.

Adding the registry key worked great for me as well, thanks!