Forum Discussion
Outlook login issues with WVD - FSLogix
DAsnow this scenario isn't ringing a bell in terms of a common scenario, probably best to contact support on this.
This issue seems to be still ongoing?
We have two RDS 2022 servers.
FSLogix (Version 2.9.8784.63912)
When setting up O365 (Outlook specifically) it works on RDS1 but when the user gets redirected to RDS2 we get the error: Cannot Start Microsoft Outlook. Cannot open the Outlook window.
We tried the reg key "RoamIdentity" set to 1 which does nothing.
Tried the reg key: "KeepLocalDir" set to 1 and created the "redirections.xml" in the user profile, with this setup Outlook opens on both RDS servers, however asks for authentication every time you log in?
Was there ever a permanent fix from FSLogix?
Also tried both the "roamidentity" AND the "KeepLocalDir" which also does nothing.
As far as I know the issue is still present. The fix I noted is still valid though. We still use it in all our RDS Farms under the conditions I mentioned:
- For accounts where SSO does not work or apply (i.e. for all secondary mail accounts)
- You are required to enter your credentials once on every RDS Host. After that logon on each VM you should be fine.
It's unclear from your problem description if you are experiencing this issue for accounts that are expected not to have SSO or not. Because many admins simply have issues getting SSO working which is a requirement for your primary account.
The problem itself will remain for quite some time I guess. Microsoft only officially supports SSO accounts for usage in AVD. This is just a bandaid solution to work around that designflaw.
KevinDeSchrijver Thanks for all the information, I am guessing my issue is that I have some users that have registered RDS-Host1 and other users that have registered RDS-Host2 so when I upgraded fslogix to the latest version and it roamed the token the token is only valid for one of the 2 servers and the users can only log onto office on the host that was registered.
Currently just a plain domain with with AD Connect Sync + SSO that has been working fine until the latest Fslogix
Does anyone know if I can enable Hybrid AD and sync the 2 hosts without creating new issues?
AFAIK it will hybrid register the 2 RDS Hosts for all users and remove the individual RDS host per user registrations which will allow the token to work on both hosts at that point I assume?
Worried about creating new issues by enabling hybrid
Server environment is simple and consists of
PDC
RDS1
RDS2
ConnectionBroker
- Just came to this thread looking for an answer for a similar issue with OneDrive on our Horizon non-persistant VDI. The Sync app does not SSO even even the GPO set.
Coming to your your workaround, the redirections is not required now right? as of FSLogix new version those entries are no longer roamed (https://learn.microsoft.com/en-us/fslogix/troubleshooting-known-issues#microsoft-entra-id-authentication-for-applications)
I've set RoamIdentity to 1. But no luck.
