Forum Discussion
MS Teams WVD Media Optimized not showing Camera
Few things:
first, did you follow all of the guidance here: https://docs.microsoft.com/microsoftteams/prepare-network/
second, can you try to
- Quit Teams (not just signing out)
- Delete whatever is stored under %appdata%/Microsoft/Teams
- Restart Teams and try again
if it still doesn't work, try to sign out of Teams, then sign back in (this can fix some web service bugs).
And then if it really doesn't work after all that, you can collect logs https://docs.microsoft.com/en-us/azure/virtual-desktop/teams-on-wvd#collect-teams-logs and we can look into the issue
Few things:
first, did you follow all of the guidance here: https://docs.microsoft.com/microsoftteams/prepare-network/
second, can you try to
- Quit Teams (not just signing out)
- Delete whatever is stored under %appdata%/Microsoft/Teams
- Restart Teams and try again
if it still doesn't work, try to sign out of Teams, then sign back in (this can fix some web service bugs).
And then if it really doesn't work after all that, you can collect logs https://docs.microsoft.com/en-us/azure/virtual-desktop/teams-on-wvd#collect-teams-logs and we can look into the issue
Hi,
Deleted the %appdata%/Microsoft/Teams location and tried again but with the same result.
https://docs.microsoft.com/en-us/microsoftteams/prepare-network/ Is followed. I can't stress this enough, Voice calls and webcam redirection works perfectly if I disable WVD optimization. I can make calls and videocalls (even with minimal stuttering) using old-school redirection. It's the new WVD Optimization that doesn't seem to work 100%
I attached the Teams log. There are a few errors in there but little help found online on how to interpret them.
