Forum Discussion
Sbenarbi
Sep 19, 2025Copper Contributor
AVD RemoteApp disconnects after sleep — any way to mimic Citrix Session Reliability?
In Azure Virtual Desktop (AVD), whenever my laptop goes into sleep/hibernate and I wake it up, my RemoteApp disconnects and throws an error. With Citrix, the session stays “alive” because of Session ...
Kidd_Ip
Sep 20, 2025MVP
Below would suggest improving resilience:
- Switch to Full Desktop Sessions
Full desktops in AVD are more tolerant of reconnections than RemoteApps. If feasible, consider offering full desktop access instead of RemoteApps for mobile users.
- Use Auto-Reconnect Settings
Ensure these are configured in your RDP properties:
autoreconnect enabled:i:1
autoreconnect max retries:i:20
autoreconnect retry interval:i:5
These help with reconnection after brief drops—but won’t save a session if the client goes to sleep.
- Educate Users on Sleep Behavior
Encourage users to avoid sleep/hibernate during active sessions. Use group policies to delay sleep or hibernate when RemoteApp is running.
- Monitor and Log Disconnects
Use Azure Monitor and Log Analytics to track disconnect events. This helps identify patterns and validate whether sleep is the root cause.