Forum Discussion

OffColour1972

Brass Contributor

Jan 14, 2020

AppReadiness Service and Black Screen

The whole Appreadiness service and black screen issue has been floating around for a couple of years now, but it's now raised its head again in WVD, at least where we're using FSLogix. We have tw...

eheiger

Copper Contributor

Apr 13, 2020

Greig Ritchie we are having the same exact issue it appears with black screen at login that takes 5min or so to go away before our wvd desktop loads. Were you able to resolve? I plan to open a ticket.

Thanks,

Philworsley2

Copper Contributor

May 06, 2020

Hi there, we are having the same issues as well. Any clues gratefully received.

Phil

eheiger
Copper Contributor
May 06, 2020
Philworsley2 it seems our problem just disappeared. Microsoft setup our hosts to perform a memory dump for when it happens and it has not returned! This is what they said "Checking information we have available it appears that this issue can appear because of issues with updates or even because of FSLogix" So maybe some updates came through and fixed our issue? I don't know but I'm just hoping the problem fixed itself.

Best,
Ed
- OffColour1972
  Brass Contributor
  May 06, 2020
  I think we already knew it was FSLogix so I don't know why they thought that was new information! 😁
  
  The only way we managed to resolve it was with daily reboots.
  - Robert_Greenlee
    Copper Contributor
    Jun 10, 2020
    OffColour1972 What are you thinking the black screen issue has to do with FSLogix? We are also having this happen occasionally and MS is trying to figure it out.