RDS Web portal doesn't load until a page refresh

Is anyone seeing issues when accessing the https://rdweb.wvd.microsoft.com/webclient/index.html and the portal hangs on loading and never loads? Once the user refreshes the page, the site loads fine....

vabora
Apr 28, 2020
techguy129

You are correct, this issue was related to token refresh. it is fixed in webclient versions > 1.0.21.2

techguy129

Copper Contributor

Apr 23, 2020

As I suspect, it is a token failure. Not sure how to correct this....
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2020-04-23T14:00:06.589Z adal:acquireTokenFailure Token renewal operation failed due to timeout, Token Renewal Failed

client.60becec7.js:1
. (6) ["at Object.Logger.a.error (https://rdweb.wvd.microsoft.com/webclient/js/client.60becec7.js:1:3067)", "at https://rdweb.wvd.microsoft.com/webclient/js/client.60becec7.js:5:6071", "at n.$broadcast (https://rdweb.wvd.microsoft.com/webclient/js/components.35fcac4e.js:6:9375)", "at Array.<anonymous> (https://rdweb.wvd.microsoft.com/webclient/js/components.35fcac4e.js:20:14916)", "at Object._callBackMappedToRenewStates.<computed>.…com/webclient/js/components.35fcac4e.js:19:16284)", "at https://rdweb.wvd.microsoft.com/webclient/js/components.35fcac4e.js:19:18863"] 

vabora

Microsoft

Apr 28, 2020

techguy129

You are correct, this issue was related to token refresh. it is fixed in webclient versions > 1.0.21.2

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RDS Web portal doesn't load until a page refresh

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