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AbhinavK1660's avatar
AbhinavK1660
Copper Contributor
Jul 22, 2024

RDS connection to remote PC was lost

Hi everyone,

 

I have deploying RDS using App proxy and when I try to connect to an application or a remote machine, I get an error "the connection to the remote PC was lost".

I can access the RDWeb client and see the resources there but connection is failing.

Can somebody please point me towards any troubleshooting steps? I have tried internal access as well without the proxy and it shows the same error.

    • AbhinavK1660's avatar
      AbhinavK1660
      Copper Contributor
      Jul 23, 2024

      Kidd_Ip 

      i checked the logs, did not find anything to point to but when I tried using the RDWeb, I saw this error.

      I guess its something to do with the SSO between the RDWeb and the session ?
      Could not reach to the root cause yet.

       

      • AbhinavK1660's avatar
        AbhinavK1660
        Copper Contributor
        Jul 23, 2024

        Kidd_Ip 

        i see the following in the RDPClient logs -

         

        Component name:CClientProxyTransport, :: 'ForwardPreAuthCookie' in CClientHTTPProxyTransport::Connect at 1039 err=[0x800759f3], Error code:0x800759F3

         

        Component name:CClientProxyTransport, :: 'CreateConnection failed' in CClientHTTPProxyTransport::Connect at 1107 err=[0x800759f3], Error code:0x800759F3

         

        Component name:CClientProxyTransport, :: 'Gateway Error' in CClientProxyTransport::SetErrorStatus at 2853 err=[0x800759f3], Error code:0x800759F3