Forum Discussion
Random window scaling / DPI issues when running GE Viewpoint as a published app in AVD
This issue mostly if not exclusively occur when running the desktop client of AVD. The web version seems to work much better, but we need the desktop client for resolution and multiple screen support reasons.
Within the application when I click on a sub menu (the problems happens throughout the application not only in this one area) for example as shown below:
The resulting popup window sometimes does not render correctly as shown below, it gets chopped off and when you hover over the edge of the pop up it is as if it is in a different place.
If you do find the edge and resize it, the window does render as expected and you can then move on (shown below). The issue appears to be random but happens for multiple clients, laptops and desktops, docked and not docked. We have also tried multiple versions of the AVD desktop client including the beta version available in the Windows Store.
Appreciate any help.
- We worked with MS support on this and found the following solution:
Disabled Advanced RemoteFX Graphics on VM:
GPO Path: Computer Configuration\Administrative Templates\Windows Components\Remote Desktop Services\Remote Desktop Session Host\Remote Session Environment
Setting: Use advanced RemoteFX graphics for RemoteApp
State: Changed to disabled
Updated group policy using gpupdate /force.
Restarted the VM.
Refreshed the apps and verified the issue was resolved.
- An updated on this. We are also trying the AVD client running on iPads and Macs and we are not seeing this issue there so this seems to be Windows or possibly x86 architecture related.
- We worked with MS support on this and found the following solution:
Disabled Advanced RemoteFX Graphics on VM:
GPO Path: Computer Configuration\Administrative Templates\Windows Components\Remote Desktop Services\Remote Desktop Session Host\Remote Session Environment
Setting: Use advanced RemoteFX graphics for RemoteApp
State: Changed to disabled
Updated group policy using gpupdate /force.
Restarted the VM.
Refreshed the apps and verified the issue was resolved.
