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Raaert's avatar
Raaert
Copper Contributor
May 26, 2020

Password prompt every time we connect to WVD

Hi,

Every time we start an app for the first time (ie no active session) we get prompted for username/password credentials.

We currently have both fall & spring wvd environments running.

On the fall environment, i am the only user where the Remote Desktop app has somehow remembered my credentials, because I (as the only user in the tenant!) is never asked for password - however I am on the new spring release - just like all my colleagues.

We run a full AD synced with AD Connect to Azure AD.

Am I missing something, or should we not get the option to "remember me" when entering credentials? (its not there)

11 Replies

  • SimBur999's avatar
    SimBur999
    Copper Contributor

    We found that setting this policy to 'Disabled' on the client made the checkbox appear to save credentials (even if it was set to 'not configured' previously this made it appear):

    Computer Configuration => Admin Templates => Windows Components => Remote Desktop Services => Remote Desktop Connection Client => Do not allow passwords to be saved.

    (link removed by moderator)

     

  • TJMcLeod's avatar
    TJMcLeod
    Copper Contributor

    Raaert 
    I'm unsure if this will help you but I resolved the issue I was having.
    Check your Azure storage account(s), click on file service and ensure you've got enough free space! If you've maxed out your space this could be corrupting old profiles, and preventing new ones from being created.
    Issues would appear as re-entering passwords, local data not being saved, etc

  • Raaert's avatar
    Raaert
    Copper Contributor

    We figured out the issue.

     

    An employee had deployed an Intune security policy denying the ability to save RDP logins....

  • techguy129's avatar
    techguy129
    Copper Contributor

    Raaert 

    Check that you don't have "Always prompt for password upon connection" set in group policy or in the registry on the session host

     

    Computer Configuration\Administrative Templates\Windows Components\Remote Desktop Services\Remote Desktop Session Host\Security 

     

    or 

     

    HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows NT\Terminal Services

    fPromptForPassword DWORD
    1 = enable

  • Jeremy Brewer's avatar
    Jeremy Brewer
    Copper Contributor

    Raaert If I undestand what you are saying, when you sign into WVD, either by the web or the client you will receive a prompt for a user/password after clicking on your Desktop Session or Remote App, right? If so, what you are seeing is a prompt to not only connect to the SaaS service, but then the credentials are passed onto the server hosting the session or app. I saw another post or mention that it is not supported to do SSO on this and that the feature is being looked at.

     

    If anyone knows any more I have clients interested in that feature and would like to see more on it. 

    • Raaert's avatar
      Raaert
      Copper Contributor
      Hi,

      I know SSO is not working (yet).
      But on my first login when i was setting up WVD, i got the “remember me” checkbox and it has remembered my login ever since, however i dont get it on the new WVD (spring update) and none of my colleagues get it on fall or spring update.

      I see it mentioned in Christian Brinkhoffs WVD articles.

      If i install Remote Desktop on one of my servers in another environment i can get the remember me checkbox there, and im currently clueless as to what makes it work some times and not others
      • Jeremy Brewer's avatar
        Jeremy Brewer
        Copper Contributor
        It's a good point, wish I knew the answer. Should I ever come across anything I will let you know.

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