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AT1991's avatar
AT1991
Copper Contributor
Feb 05, 2020

Outlook Search Not Working - WVD/FSLogix

Hi Everyone, We use a multi-session win10 environment, for a number of users we have an issue where they cannot search outlook. It states that the windows search is unavailable despite the serv...
lukemurraynz's avatar
lukemurraynz
Learn Expert
Aug 10, 2021
https://docs.microsoft.com/en-us/fslogix/configure-search-roaming-ht
Darkcom's avatar
Darkcom
Copper Contributor
Aug 10, 2021
Yes, I came across that article. My understanding is Windows 10 multisession already has Multi-user search enabled so no changes are required in FSLogix GPO settings.
  • Marco Brouwer's avatar
    Marco Brouwer
    Brass Contributor
    Aug 10, 2021

    Hi all,

     

    Microsoft has to confirmed to us that the multi-user search indexing currently has a bug / is a known issue. ETA on a fix is not yet given by MS.

     

    However, we received a private fix from them which fixes the problem for testing purposes. In the meantime, we are using this workaround:

    - Disable Windows 2019/10 user-based search indexing (HKLM:SOFTWARE\Microsoft\Windows Search "EnablePerUserCatalog" DWORD 0.

    - Enable FSlogix search indexing (searchroam = 2 = multi-user search enabled).

     

    Although FSlogix search roaming is not supported for Windows 10 / 2019, it works like a charm and fixes Outlook search indexing issues.

     

    When MS release a public fix for the bug, we can revert back to the Windows feature. Only inconvenience will be that every user will need to rebuild his search index, but I don't really care.

    • AleBriz's avatar
      AleBriz
      Copper Contributor
      Mar 22, 2022

      Marco Brouwer  and  all the collegues joining this comunity: 

      Are there any update or fix relased from MS for this problems ?

      thanks so much

      Alessandro

    • Smurgen's avatar
      Smurgen
      Copper Contributor
      Aug 17, 2021

      Marco Brouwer 

      This workaround fixed PST indexing on 2 AVD hosts I manage. One with FSLogix profiles and one without on Win 10 multi-user OS. 

       

      I appreciate the info.

      • Marco Brouwer's avatar
        Marco Brouwer
        Brass Contributor
        Aug 18, 2021

        Smurgen how did you fix it on the host without FSlogix if I may ask?

        Is it an environment with just one session host in the farm maybe?

    • Tikun26's avatar
      Tikun26
      Copper Contributor
      Aug 12, 2021

      Same issue but with WVD without FSLogix, any fix for that ? Marco Brouwer 

      • Marco Brouwer's avatar
        Marco Brouwer
        Brass Contributor
        Aug 18, 2021
        Hi Tikun, i'm sorry, no. Because we use FSlogix to replace the broken Windows functions. If it's an environment with just one host you can revert back to machine-based indexing, but I guess you farm is bigger than one host?

        If I get some news from MS about the fix being released, I will post it here. But for now MS won't give me an ETA on this.

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