Forum Discussion

Copper Contributor

May 27, 2021

Outlook Requires Password Every New Session - FSLogix

Outlook on our RDS servers (Office 2019 Standard Volume License) requires the user to enter their password every time they login to a new RDS session. If I login as a user excluded from FSLogix it sa...

unoforever

Copper Contributor

Dec 19, 2022

We also have the same problem.

Windows 2019 Standard

RDSH with FSLOGIX both profile and office

The problem is also present when using MS User Profile Disk (UPD).

And it is working fine if I exclude the user from FSLOGIX

Opened a case with MS O365 Team but still no answer.

Any SARA troubleshoting path is not working.

Ryan Tracey

JSandgren
Copper Contributor
Jan 12, 2023
Any new information in on this?

We experience the same issue. Using FSLogix 2210 and RDS 2019 standard. Outlooks prompt from credentials when a user starts a new session
- unoforever
  Copper Contributor
  Jan 12, 2023
  Hi JSandgren,
  
  I had problems with WAM authentication and FSLogiX so I had to disable WAM and enable ADAL in order to get the credentials persist between sessions.
  
  It also affects the Edge sync with MS365 services so I had to work also on that.
  
  These are the registry keys involved:
  
  For force ADAL instead WAM:
  
  HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Common\Identity
  EnableADAL REG_DWORD 0x1 (1)
  DisableADALatopWAMOverride REG_DWORD 0x1 (1)
  DisableAADWAM REG_DWORD 0x1 (1)
  
  To force Oneauth (this is a gpo capture in Spanish).
  
  Let me know if it works for you.
  - skylerkincaid
    Copper Contributor
    Jul 24, 2023
    So did you do the registry entries and the GPO? Or did the GPO settings just create those registry entries?