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DAsnow's avatar
DAsnow
Copper Contributor
Nov 21, 2019
Solved

Outlook login issues with WVD - FSLogix

Having an issue where user of WVD Windows 10 Multi-session have issues moving between hosts. Essentially first login on a host is fine, when the user moves to a new host outlook eventually says "need...
  • Doug_Coombs's avatar
    Doug_Coombs
    Nov 22, 2019

    DAsnow this scenario isn't ringing a bell in terms of a common scenario, probably best to contact support on this.

azanoncello's avatar
azanoncello
Brass Contributor
Jun 30, 2023
The whole reason you have this issue is because you don't have SSO or can't do SSO in your current setup. (see the note in the MS article I posted above).
If you are using AADDS then you don't have SSO. If you have a regular DC with SSO then this becomes a non-issue because the users are automatically signed in and don't need the token saved to the container (which is preferred but not possible with AADDS at this time).
louloutc_94's avatar
louloutc_94
Copper Contributor
Sep 20, 2023

azanoncello Many Many Thanks for guiding us to the correct solution.

 

Indeed, updating FSLOGIX to 2210 was asking me to sign in to Office Products/One Drive at each opening of AWD Session.

I've added the registry key RoamIdentity to value 1 and it instantly sorted the issue.

 

I've now updated our FSLOGIX ADMT template to enable the RoamIdentity value to enable by GPO and all my AWD are not authenticating correctly and only once.

That was unbeliviably useful so Thanks again for sharing this tip.

 

PS:, I've also have another issue on some AWD, where One Drive refuses to start and launch.

this can be sorted by adding a registry key in : [HKEY_CURRENT_USER\SOFTWARE\Microsoft\OneDrive] "ClientEverSignedIn"=dword:00000001.

 

I don't know yet if this is also a FSLOGIX issue or linked to the new version of One Drive only.

I took this article as reference : https://answers.microsoft.com/en-us/msoffice/forum/all/onedrive-sign-in-failure-on-windows-10-or-11-multi/72775e41-7743-4ef4-a6f3-65150ed5c2cd?rtAction=1695209861528.

 

Once again a huge thanks for all these articles that helped me sorting the issue for our org. hopefully next release of FSLOGIX will fix it.

 

Best