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DAsnow's avatar
DAsnow
Copper Contributor
Nov 21, 2019
Solved

Outlook login issues with WVD - FSLogix

Having an issue where user of WVD Windows 10 Multi-session have issues moving between hosts. Essentially first login on a host is fine, when the user moves to a new host outlook eventually says "need...
  • Doug_Coombs's avatar
    Doug_Coombs
    Nov 22, 2019

    DAsnow this scenario isn't ringing a bell in terms of a common scenario, probably best to contact support on this.

PieterWigleven's avatar
PieterWigleven
Former Employee
Apr 29, 2020

knowlite Here's the information summarized on the Office login issue: 

https://techcommunity.microsoft.com/t5/windows-virtual-desktop/outlook-displays-quot-need-password-quot-authentication-dialog/m-p/1289230#M3419

  1. We've done two things to prevent running into this in the future:
    The feature team owning this code has added a check and will disable the workplace join by default on Windows 10 Enterprise multi-session (given it's a bad idea to use when using a roaming profile solution) 
  2. Modify the image in the Azure Gallery to have the registry workaround applied. This is quicker than #1 and should be visible in the images starting the second week of May. 

The AppX is an issue we tracked down recently and we are working on servicing via Windows Update. 

Thanks,

Pieter

 

 

KevinDeSchrijver's avatar
KevinDeSchrijver
Copper Contributor
Oct 11, 2022

A long time WVD/AVD administrator here and we're now picking up on some oddities:

First of all mentioning what has and does work perfectly:
AVD VM's are not WorkPlaceJoined like the initial problem in this thread
SSO works for the user logging on
MFA works as expected
FSLogix roaming handles logging on to multiple machines

The problems start when due to business needs a 2nd O365 account gets added to outlook or teams. Especially if that second O365 account is not within the same tenant of the user logging on (the user logging on handles the Windows/Office licensing as required). Another way to make sure it breaks is by adding only a foreign O365 account to Outlook and then logging on to another VM. 

The only "fix" we've found so far is to disable WAM and re-enable ADAL. That fixes the issues but isn't recommended or desired in the long run.

Is anyone able to confirm they have a setup like this working with email/Teams accounts other than the logged in user? Or does adding other accounts to Outlook with MFA simply break SSO on AVD/FSlogix setups? The problem persists over multiple different AVD setups

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