Forum Discussion

Copper Contributor

Nov 21, 2019

Solved

Outlook login issues with WVD - FSLogix

Having an issue where user of WVD Windows 10 Multi-session have issues moving between hosts. Essentially first login on a host is fine, when the user moves to a new host outlook eventually says "need...

Doug_Coombs
Nov 22, 2019
DAsnow this scenario isn't ringing a bell in terms of a common scenario, probably best to contact support on this.

Rob Blankers

Brass Contributor

Mar 25, 2020

Deanbostedor I'm having the exact issue you described and also believe it's an FSLogix problem. Have you made any progress troubleshooting? I've gone through the same steps you described.

I can easily reproduce the issue when using the FSLogix profile service and logging in to the brokered WVD service with the Remote Desktop app, but if I login to the WVD hosts directly using MSTSC, and get a local profile, the issue cannot be reproduced.

Deanbostedor

Brass Contributor

Mar 26, 2020

Rob Blankers - We currently have a Sev B ticket open and the FSLogix team is looking into it.

We rebuilt the entire host pool using a method given to us directly from a WVD Architect. We configured a new profile UNC path and the issue is back 3-4 days later. We went from 60+ registered Appx packages to maybe a dozen or more. The strange thing now is that the Azure AD Broker plugin is registered but we're seeing the following Azure AD Broker error in the event viewer (see screenshot):

Error: 0xCAA5001C Token broker operation failed.
Operation name: GetTokenSilently, Error: -2147024893 (0x80070003), Description: The system cannot find the path specified.

The system cannot find the path specified.

Logged at webaccountprocessor.cpp, line: 593, method: AAD::Core::WebAccountProcessor::ReportOperationError.