Forum Discussion
OneDrive keeps disconnecting
- Feb 24, 2020
Mtollex70 I think this will require a ticket with OneDrive support. They can bring in the necessary teams to help troubleshoot once we've isolated everything in OneDrive is working as expected. To open a ticket with OneDrive for Business support, log into the Office 365 Admin Center, select the Support tab and file a ticket with your issue. If you'd like to call instead, use this link to learn how to do that: https://docs.microsoft.com/en-us/office365/admin/contact-support-for-business-products?view=o365-worldwide&tabs=phone
Mtollex70 I think this will require a ticket with OneDrive support. They can bring in the necessary teams to help troubleshoot once we've isolated everything in OneDrive is working as expected. To open a ticket with OneDrive for Business support, log into the Office 365 Admin Center, select the Support tab and file a ticket with your issue. If you'd like to call instead, use this link to learn how to do that: https://docs.microsoft.com/en-us/office365/admin/contact-support-for-business-products?view=o365-worldwide&tabs=phone
- akirk85Jun 17, 2022Copper Contributor
HunterDonaldI started having the same problem, and the only plausible reason I can think of is that I disabled ms-msdt a couple weeks ago because of the bug/potential exploit.
Did you do the same thing?