Forum Discussion

AndrewPhebus's avatar
AndrewPhebus
Brass Contributor
Apr 09, 2020

OneDrive cannot connect to Windows

With the OneDrive in the Windows 10 Multi-user image, we are experiencing an issue where it prompts the user where it cannot connect to windows and prompts them to download the files or try again.  I...
tilikumtim's avatar
tilikumtim
Brass Contributor
May 13, 2020

Experiencing the same issue on Windows 10 multi session.  Applied latest Windows updates and updated to latest OneDrive version but issue still occurring. It seems intermittent and if you reboot the host issue goes away and then comes back after signing back in. 

 

*UPDATED* 

FSLogix was 1 version behind. I've installed the latest version on the Win10 hosts and so far no OneDrive issues. So may have been a FSLogix bug?

tilikumtim's avatar
tilikumtim
Brass Contributor
Jun 18, 2020

tilikumtim   Aaaand the issue is back again.

What's annoying (apart from the actual issue) is you get 2 options when the error occurs: 'Try again' (which doesn't work) or 'Download Files'  - if you select 'Download Files' it completely removes the Files on-demand option in OneDrive and there doesn't seem to be a way to re-enable it (the option is missing under OneDrive settings).