Forum Discussion
rc28
Aug 17, 2019Copper Contributor
Office 365 not activating in WVD
Any user logged in to WVD is not able to activate Office 365. Tried sign out and sign in on any of the Office 365 apps and still getting license required, your admin needs to assign an Office license...
- Aug 20, 2019
Hi rc28, please confirm that the HKLM\Software\Microsoft\Office\ClickToRun\Configuration
SharedComputerLicensing = 1 value is in place.Assuming it is there, do your hosts have unfettered access to port 443 egress to access the Office licensing servers?
Is multi-factor authentication in use in your tenant? If so, the second factor authentication window can sometimes be lost in the z-order. Hiding it under the app that you are trying to use.
MathieuVDH
Mar 24, 2021Copper Contributor
I had the same problem with a customer. The solution was rolling back to a previous build of Office. The build the worked for them was 12527.21504.
DBR14
Jul 28, 2021Iron Contributor
Interesting, Im getting a WAM 135011 error saying the device is disabled within WVD when users try to sign into apps, but its like maybe 2-3% of my users. I've done a mixed bag of things and its subsided for some.