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rc28's avatar
rc28
Copper Contributor
Aug 17, 2019
Solved

Office 365 not activating in WVD

Any user logged in to WVD is not able to activate Office 365. Tried sign out and sign in on any of the Office 365 apps and still getting license required, your admin needs to assign an Office license...
  • EricFromOffice's avatar
    EricFromOffice
    Aug 20, 2019

    Hi rc28, please confirm that the HKLM\Software\Microsoft\Office\ClickToRun\Configuration
    SharedComputerLicensing = 1 value is in place.  

     

     

    Assuming it is there, do your hosts have unfettered access to port 443 egress to access the Office licensing servers? 

     

    Is multi-factor authentication in use in your tenant?  If so, the second factor authentication window can sometimes be lost in the z-order.  Hiding it under the app that you are trying to use.   

SusnataB615's avatar
SusnataB615
Copper Contributor
Mar 10, 2021

Hi, We are in the process of creating new WVD images in our UAT environment and noticed that office (Microsoft 365 for Enterprise) does not get activated automatically. We have followed the suggestions in this post but none of them seemed to have worked.

We have followed the below steps:

1. Modified the registry value of Shared Computer Licensing to 1 on the below path:

(HKLM\Software\Microsoft\Office\ClickToRun\Configuration
SharedComputerLicensing = 1)

2. Create a new registry key using the PS: 

New-Item -Path HKLM:\SOFTWARE\Microsoft\ -Name "OfficeSoftwareProtectionPlatform"

New-ItemProperty -Path HKLM:\SOFTWARE\Microsoft\OfficeSoftwareProtectionPlatform -Name "UserOperations" -Value 1 -PropertyType "DWord"

3. Additionally, followed the below blog and ran the community tool:

https://wvdlogix.net/m365troubleshooter-wvd

 

None of the above steps seemed to have solved the problem, please advice if there is anything else that we should look into as we are still unable to activate office (Microsoft 365 for Enterprise)

 

Thank you,

 

Thanks & Regards,

SB

 

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