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rc28's avatar
rc28
Copper Contributor
Aug 17, 2019
Solved

Office 365 not activating in WVD

Any user logged in to WVD is not able to activate Office 365. Tried sign out and sign in on any of the Office 365 apps and still getting license required, your admin needs to assign an Office license...
  • EricFromOffice's avatar
    EricFromOffice
    Aug 20, 2019

    Hi rc28, please confirm that the HKLM\Software\Microsoft\Office\ClickToRun\Configuration
    SharedComputerLicensing = 1 value is in place.  

     

     

    Assuming it is there, do your hosts have unfettered access to port 443 egress to access the Office licensing servers? 

     

    Is multi-factor authentication in use in your tenant?  If so, the second factor authentication window can sometimes be lost in the z-order.  Hiding it under the app that you are trying to use.   

Eric Liebler's avatar
Eric Liebler
Copper Contributor
Nov 20, 2019

Mtollex70 Appeared the issue was user did not have local admin rights...added these registry keys, rebooted, then activation appears successful

 

Add registry key to activate office 365 without local admin rights

 

New-Item -Path HKLM:\SOFTWARE\Microsoft\ -Name "OfficeSoftwareProtectionPlatform"

New-ItemProperty -Path HKLM:\SOFTWARE\Microsoft\OfficeSoftwareProtectionPlatform -Name "UserOperations" -Value 1 -PropertyType "DWord"

MeySconce's avatar
MeySconce
Copper Contributor
May 21, 2020

Eric Liebler Appreciate a lot,  you saved my day and this fix worked.

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