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gadmin285's avatar
gadmin285
Brass Contributor
Jun 08, 2020

Not able to install 32 bit O 365 in Windows Virtual Desktop

Hi 

 

I have a Windows Virtual Desktop (Personal User) with O.S Windows 10 + O 365, the Pro Plus license is already attached to the user. I want to uninstall the 64 bit O 365 and install 32 bit O 365. So In the O 365 admin center I selected 32 bit and downloaded the installer. I removed 64 bit software. I restarted the machine and when I am trying to install 32 bit O 365 it is throwing me an error. Please refer the screenshot. In what way can I pass this scenario and successfully instar 32 bit O 365? Need help and suggestions.

    • gadmin285's avatar
      gadmin285
      Brass Contributor

      I completely removed the office, downloaded the 32 bit office and trying to install and still getting the same error. is there anything need to be done with regedit? Soo Kuan Teo 

  • Marc_WSS's avatar
    Marc_WSS
    Copper Contributor
    I ran into the same issue. For us, the best way we found to get around this was to create a Windows 10 host (without O365), and then used the Office Deployment Tool to install a 32bit version. Only drawback is that we also had to install OneDrive and Teams in machine wide mode separately.
  • gadmin285's avatar
    gadmin285
    Brass Contributor

    Thanks for everyone who commented and gave your valuable suggestions.

    The solution is 

    • used OffScrubC2R.vbs to clean the machine of other office versions previously installed on the machine
    • installed Office 365 with ODT
    • configured the SharedComputerLicensing key with value 1
    • Office 365 Pro Plus is activated and running correctly on the VDI.

    gadmin285 

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