Forum Discussion
No Internet Accesss issues across AVD
Hi, We have this ongoing battle with Internet Access detection in AVD, we have several sites that have similar issue. When Autoscaler kicks in, in the morning, boots the machines up, we can on o...
KevHal did you get anywhere with the issue by any chance?
jmann3627 I have logged this with MS and currently working with them, but at the moment doesn't matter what we do the fix seems to last a week at most then the problem is back.
Do you have any Host Pools that are using AutoScale by any chance and then a pool that doesn't? What we seem to notice is that the pool that doesn't use Autoscale never seems to have the issue.
We're using Scaling Plans for all our environments, so I can't help there unfortunately. Interesting to know that configuring the Interface with a Static IP works for you also. Have you notified Microsoft of this? Makes me think it's a DHCP Lease issue from the Azure Backend? Appreciate the update on the DHCP Client service, will scrap that from my testing plan!
- I have informed MS of this, and they got me to run some logging tool today seems to be looking more into NET NCSI more than anything this though. But I have a feeling its something to do with Azure's DHCP.
One thing I noticed last week was this issue happened on one of the VM's but that VM was not in our DC's DNS? But all the other VM's were... which seems to be a little odd. This morning i have set all NIC's of the Pools to be static also see if I get any issues this week.
Will update you if MS finds anything and anything from my further testing.- Experienced this issue again today, resolution was to configure the Network Card with a Static IP Address again which resolved it. Did notice that the Network Card had changed from 'Ethernet 2' to 'Ethernet 3' between the stages when it was working and not so I am not sure if this indicates part of the failure?
If at all possible, would you be happy to share the Microsoft Case Reference of the ticket you did raise? It would be great to share this alongside a ticket I am going to raise so internally they can see what has been done and that it's multiple environments.- Same here happened to me on one VM out of 20 of them. The resolution was the exact same as yours.
On mine its Ethernet 12 and it remained to be Ethernet 12 when I did the change, so thats a weird one.
Case Reference is: #2301170050001259
Would appreciate if you share what you discover by raising a ticket.
Thanks