Forum Discussion
No Heartbeat on Session Host after shutdown
cwljack : Your instincts and actions are correct, and we definitely suggest to power down VMs when not using them. Have you hit this again recently? We were seeing some sporadic agent errors back in November, so likely this is fixed, if you're able to test again.
I have same issues on Application Pool and Desktop Pool. Agent is running perfectly until first connection and First reboot, after that Agent is in NoHeartBeat Status on WVD
I found this Warning in EventViewer on my Virtual Machine wvd-dev-30
Microsoft.RDInfra.Monitoring.AgentMonitoringService.AgentMonitoringServiceWorker
Fail to set default dimensions Invalid Operation: Fail to set default dimensions, error code is 2147942487.. Error code is 80070057
Do you have any case on this error ? do you need more information ?
Matthieu
- Christian_MontoyaFeb 24, 2020
Microsoft
Mrossi : Thanks for bringing this up! At the moment, I'm unaware of similar cases. Can you file a support ticket for Windows Virtual Desktop through the Azure Portal? This will help us better triage and dive into this.
- MrossiFeb 25, 2020Copper Contributor
Christian_Montoya : Perhaps I found issue did you have any network requirement ? Like URL ?
My customer use Proxy and I think I need to white list some Windows Virtual Desktop URL.
I did not found any URL list for this service in documentation.
Matthieu
- Christian_MontoyaFeb 25, 2020
Microsoft
Mrossi : Yes, we have our service URLs listed under here that you would need to whitelist: https://docs.microsoft.com/azure/virtual-desktop/overview#requirements . Hope that helps!
- MrossiFeb 24, 2020Copper Contributor
Thx Christian, Will open case on Azure Portal just for information I have 2 environments:
- One Lab without any GPO Sandbox
- One Test With my customer GPO
This can be a starting root cause 🙂
Matthieu