Forum Discussion

knickson's avatar
knickson
Copper Contributor
May 13, 2022

New connection error...

Within the last month or so, I've had some users complaining of being "kicked out" of their AVD sessions. In every case, it is a multi-user hostpool, as I haven't seen it with individually assigned VMs. The exact error is as follows:

_____________________________________________

Couldn't Connect

You no longer have access to Azure RemoteApp. Ask your admin or tech support for help.

Error code: 0x83886167
Extended error code: 0x0
Activity ID: {710e42d9-0e3f-4bcf-b3ac-5c4873e60100}

______________________________________________

I've had several users report this issue and are usually able to get back in immediately. Many times, they lose their existing session and end up on a new machine with any work on the existing session lost. 

If anyone knows how to fix this, I would greatly appreciate any information you might have. Thank you.

No RepliesBe the first to reply

Resources