Forum Discussion
Katie_Watson143
Sep 13, 2020Copper Contributor
Need help with missing network adapter
Ok. so i have a Toshiba Satellite C55-C5268 laptop. when i got it windows wasnt installed on it. so when i powered it on it would just restart after the Toshiba screen.. so i somehow got into the BIO...
JezBurger
Sep 14, 2020Copper Contributor
Hi Katie_Watson143,
It sounds like somewhere along the line that the Windows installation has not installed the onboard network card software drivers.
I would suggest from another computer to download the network card driver software and then place it onto a USB stick and plug it into your Toshiba and then install the network card driver software.
Just upon looking online for your specific laptop model, you can download the drivers directly from their website here - https://support.dynabook.com/support/modelHome?freeText=PSCP6U-01401E&osId=3333615
Click on the download link and save it to your USB stick and follow my advice as noted above. All the best!