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potatobun's avatar
potatobun
Copper Contributor
May 09, 2020

NEED HELP: RDP Remote Desktop Subscribe fails

Hi,   I downloaded Remote desktop client from https://docs.microsoft.com/en-us/windows-server/remote/remote-desktop-services/clients/windowsdesktopon my Windows 10 home pc but the Subscribe fails w...
virtualmanc's avatar
virtualmanc
Iron Contributor
May 11, 2020

potatobun Hi, it looks like you are trying to use your personal email address to connect to your WVD Desktop.  Your IT Administrators at work would have assigned your WVD Desktop to your work account so i.e. firstname.lastname@company.com . Ask your IT Administrator which account they added your desktop to and use that to authenticate to WVD, then your desktop should appear 🙂 

  • potatobun's avatar
    potatobun
    Copper Contributor
    May 11, 2020
    Hi Neil, thanks for responding but my problem is that far yet. The RDP Remote Desktop client app subscribe failed before I can add any connection. Not sure it is bcs of my windows 10 home version or a free azure account. Please let me know.

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