Forum Discussion
Multiple monitors
DavidBelanger Hello and hope I find you well. I have a WVD running without any issues but this morning all the sudden remote users cannot longer extend their display to the second monitor while using the Azure Remote Desktop app. This was working just fine yesterday. I went into this WVD and saw same issue. Do we know of any change or bug causing this? I went into Azure and looked for RDP settings but I do not have that option since this is not part of a hostpool. If I try to allow multiple screens from display options (right clicking on the desktop > display options), tells me I cannot modify display options from this computer. I cannot restart this computer at this time because I have people working on it but maybe it is just a bug but will check tonight and see if issue resolved. Thank you for any insight you can provide! By the way, the Azure RDP app is also current and up to date. To make sure, I uninstalled it and installed again from https://docs.microsoft.com/en-us/azure/virtual-desktop/connect-windows-7-10
Hello PEstrada , hope we receive an answer or some type of hint on this unexpected behavior from Microsoft Team. I am currently patching this VDI and hoping it is just a client windows update what is preventing the Azure remote session to utilize multiple displays. However, patches are up to date per auto patching and I know last Thursday the VDI ran all cumulative patches for the week. I may have to create a VPN tunnel to the back of the cloud infrastructure and see if former RDP can communicate and let users connect with the cloud subnet. I do not want to touch that angle since I was not even planning on this event. I wish we would know it advance to at least think about it. Now I have a group of frustrated remote users too.