Forum Discussion
Multiple Disconnections through out the Day.
Hi everyone we are facing an issue with AVD where the users are getting disconnected by itself. while checking the issue i found out the below message Source :- RDGateway Error :- ConnectionFa...
Hello,
Sorry never had that issue before.
Some of them already experienced here year ago and suspected UPD protocol:
https://www.reddit.com/r/AZURE/comments/13oytb0/random_avd_disconnects_rd_gateway/?rdt=37340
https://techcommunity.microsoft.com/t5/azure-virtual-desktop/azure-virtual-desktop-random-client-disconnects/m-p/2970607/page/2
Some other resolved by installing the latest updates for remote desktop application:
https://techcommunity.microsoft.com/t5/azure-virtual-desktop/client-connection-error-of-rdgateway/m-p/3179470
There is also a Microsoft Learn troubleshot page :
https://learn.microsoft.com/en-us/troubleshoot/azure/virtual-machines/windows/troubleshoot-rdp-intermittent-connectivity
Hope that it will help.
Sorry never had that issue before.
Some of them already experienced here year ago and suspected UPD protocol:
https://www.reddit.com/r/AZURE/comments/13oytb0/random_avd_disconnects_rd_gateway/?rdt=37340
https://techcommunity.microsoft.com/t5/azure-virtual-desktop/azure-virtual-desktop-random-client-disconnects/m-p/2970607/page/2
Some other resolved by installing the latest updates for remote desktop application:
https://techcommunity.microsoft.com/t5/azure-virtual-desktop/client-connection-error-of-rdgateway/m-p/3179470
There is also a Microsoft Learn troubleshot page :
https://learn.microsoft.com/en-us/troubleshoot/azure/virtual-machines/windows/troubleshoot-rdp-intermittent-connectivity
Hope that it will help.