Forum Discussion
KevHal
Jan 30, 2023Iron Contributor
Multi-monitor issues on primary
Hi, This seems to be getting worse for some reason. Users are complaining that they either get a black primary desktop, its offset or just sticks with the preparing windows screen, its as though it...
askaresh
Feb 02, 2023Iron Contributor
Thanks for the follow-up and additional details.. Helpful troubleshooting tip! If it further gets resolved keep us all posted.
KevHal
Feb 06, 2023Iron Contributor
Hi,
So this is not network related but seems to be a bug with a couple of the Host Pools.
The pools have exactly the same RDP Properties.
If you log on with Multi-monitors the main display is all offset. As a test we then moved the same session host so another pool which doesn't seem to have this issue (Same GPO's, Network etc). No further issues.
Moved the session host back, main screen all offset again.
We have a case open with Microsoft, even the new test pool I created has the same behaviour.
Thanks.
- askareshFeb 07, 2023Iron ContributorThanks aton for another round of due diligence looking forward to the final resolution or workaround.