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rami_sohail's avatar
rami_sohail
Copper Contributor
Apr 05, 2020

Microsoft WVD Error Message Agent cannot connect to broker with error NOT_FOUND. URL: wss://rdbroke


Hello everyone,

i am currently testing WVD on Azure, and deployed a host pool with 2 vms windows 10 multi session , i installed fslogix and put the registires and tested it and its working fine, however in power shell when i used the following command and got the below results:

 

Get-RdsSessionHost -TenantName $WVDTenantName -HostPoolName $WVDHostPoolName

 

SessionHostName : **-WVD-0.ad.testcrayons.com
TenantName : **-Tenant
TenantGroupName : Default Tenant Group
HostPoolName : **-HostPool
AllowNewSession : False
Sessions : 2
LastHeartBeat : 4/5/2020 2:41:41 PM
AgentVersion : 1.0.1800.1300
AssignedUser :
OsVersion : 10.0.18363
SxSStackVersion : rdp-sxs200326004
Status : Available
UpdateState : Succeeded
LastUpdateTime : 4/5/2020 2:36:39 PM
UpdateErrorMessage : Agent cannot connect to broker with error NOT_FOUND. URL: wss://rdbroker.wvd.microsoft.com//api/rdAgent/v1

SessionHostName : **-1.ad.**.com
TenantName : **-Tenant
TenantGroupName : Default Tenant Group
HostPoolName : **-HostPool
AllowNewSession : True
Sessions : 1
LastHeartBeat : 4/5/2020 2:36:42 PM
AgentVersion : 1.0.1800.1300
AssignedUser :
OsVersion : 10.0.18363
SxSStackVersion : rdp-sxs200326004
Status : Available
UpdateState : Succeeded
LastUpdateTime : 3/31/2020 9:38:24 PM
UpdateErrorMessage :

 

i got the following error message for one of the session hosts only:

 

UpdateErrorMessage : Agent cannot connect to broker with error NOT_FOUND. URL: wss://rdbroker.wvd.microsoft.com//api/rdAgent/v1

 

not sure what is it causing and how it came out of nowhere can someone please advise on this , thanks.

 

8 Replies

  • I am facing the similar issue 

    Error : Connection not found: RD Agent does not have an active connection to the broker.

     

    Get-Rdssessionhost output is given below

     

    PS C:\WINDOWS\system32> Get-RdsSessionHost ***tenant ***HP


    SessionHostName : ZDVM-0.***.co.nz
    TenantName : ***tenant
    TenantGroupName : Default Tenant Group
    HostPoolName : ***HP
    AllowNewSession : False
    Sessions : 1
    LastHeartBeat : 4/21/2020 10:12:10 AM
    AgentVersion : 1.0.1932.3500
    AssignedUser : S******.B******@*****.co.nz
    OsVersion : 10.0.18363
    SxSStackVersion : rdp-sxs200326004
    Status : Unavailable
    UpdateState : Succeeded
    LastUpdateTime : 4/19/2020 7:57:53 PM
    UpdateErrorMessage :

  • hesham_mohamed's avatar
    hesham_mohamed
    Copper Contributor

    i also have the same isseue and can only connect to machine throw remote desktop by ip address for machine 

    and i can't remote from web portal or throw remote desktop agent 

     

  • Thanks for reporting. This is a output issue. it is already been fixed recently. It should not affect any connection issue.
    • AJHummel's avatar
      AJHummel
      Copper Contributor

      Soo Kuan Teo Any additional information on this other than an "output issue"?  I am seeing this as well on a single host and trying to figure out why.  It does not seem to be affecting anything though.

      • Soo Kuan Teo's avatar
        Soo Kuan Teo
        Icon for Microsoft rankMicrosoft
        it is powershell output incorrectly. a fix on the powershell output is already on the way.

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