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ArtemKharlamov1610's avatar
ArtemKharlamov1610
Copper Contributor
Jun 20, 2023

"Microsoft Remote Desktop Client WebRTC Redirector Service" processes consuming 100% of CPU

Hello everyone,

Starting Friday, 6/16 I am having problem affecting all hosts in my host pool, at random time there 3 or 4 processes "Microsoft Remote Desktop Client WebRTC Redirector Service" starts consuming all available CPU recourses and all users in affected host having issues, everything gets unresponsive/unusable. I've installed last system updates, reinstalled WebRTC and Teams according to this article - https://learn.microsoft.com/en-us/azure/virtual-desktop/teams-on-avd  and still getting the same situation when randomly those processes started consuming all CPU. I can only manually kill those processes and this improves situation instantly, but they never release CPU themself.

Any help would be appreciated. 

 

PS: my agent just got updated recently to version 1.0.6425.2100

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