Forum Discussion

Copper Contributor

Nov 18, 2021

Microsoft Print to PDF not working, nor any third-party PDF printer

Microsoft Print to PDF or any other third-party Print to PDF printers are not working for us. It looks like this is related to a bug in one of the latest security updates for Windows. Have anybody...

chris1170

Copper Contributor

Nov 24, 2021

Hi SalmanAhmed; thank you for your response.

I have already tried the troubleshooting tool but it didn't fix the problem. It just makes me select the printer as the default printer and doesn't detect any other problems. I have also tried the following:

Disabled and re-enabled the Microsoft Print to PDF feature.
Set Microsoft Print to PDF as the default printer.
Reinstalled Microsoft Print to PDF drivers.
Updated Windows 10.
Removed ALL the print queues just in case.
Rebooted the machine multiple times.
Cleared all print jobs and restarted the Print Spooler service.
Installed third-party pdf printers.
Used the troubleshooting feature in Windows.

Thank you!

server_gov

Copper Contributor

Nov 24, 2021

Hi chris1170

Within the Microsoft Docs Q&A Questions forum there is thread titled Microsoft Print to PDF & XPS Document Writer Missing & Won't Reinstall.

This thread has extensive information;

Comparison of file versions for a working device and the device not working.
Windows Registry Locations and Settings

Scroll through the discussion looks to Reset the PC and I would use this as a last option. At the end of the page an entry by @AndyMichel-8552 where with his experience he was able to resolve the issue and lists the steps taken.

I cannot validate the solution as I currently do not experience this issue.