Forum Discussion

Microsoft

Aug 15, 2019

Licensing pop up?

On a recently deployed host pool, I'm getting the popup on logon that says 'Remote Desktop licensing mode is not configured'. My previous host pools did not display this as far as I remember. Shoul...

PieterWigleven

Iron Contributor

Aug 16, 2019

evgaff We will be fixing this and should go away in a couple of weeks. Sorry for the inconvenience.

sbuntun

Brass Contributor

Aug 30, 2019

Any status updates for this? We want to make sure WVD is not just going to stop working once it reaches that countdown.

Sami_Holtta
Copper Contributor
Sep 02, 2019
I get this same message when I am logged in with a local admin account using an internal interface. Normal licensed domain (hybrid) users do not generate this message when they connect through the public (Managed by Microsoft) interface/endpoint.
- PieterWigleven
  Iron Contributor
  Sep 06, 2019
  Sami_Holtta and sbuntun , we are pushing the fix through our channels which will take a few more weeks. If the countdown reaches 0, users are unable to connect unless you remote into with MSTSC /Admin. If you need more time, it's probably best to redeploy using the image from the gallery as that should give you several hundreds of days - more than we need to get the fixes through.
  - deepak_mani
    Copper Contributor
    Apr 09, 2021
    PieterWigleven :
    
    do we have solution identified for this.
    
    i still have this issue.
    
    we are with very less days available for this.
    
    let me know if we have any working fix for this.